MBA Candidate · UVA Darden · Class of 2028

Saurabh Raj

AI Product Manager · |

I build AI products that ship and scale — $27M+ in enterprise contracts, a self-serve line grown 20% month-over-month, now sharpening the craft at UVA Darden.

View my work Résumé GitHub LinkedIn
$0M+

Enterprise AI contracts secured

$0B+

SMB market unlocked via Social Lite

0%

MoM growth sustained for 18 months

0%

Cost cut via agentic IVR redesign

Portrait of Saurabh Raj
Previously
Senior AI PM
Voicing AI
Now
MBA Candidate
UVA Darden ’28

About me

AI PM by craft,
builder by instinct.

I'm an AI Product Manager and first-year MBA at UVA Darden (Management Science). Most recently, as Senior AI PM at Voicing AI, I owned enterprise voice & agentic AI end-to-end — securing $27M+ in annual contracts and deploying multilingual agents across 8 international airports handling 50K+ daily inquiries in 12+ languages.

Before that, 3+ years at Sprinklr — rising analyst → PM and conceiving "Social Lite," a self-serve line I scaled from zero to the company's fastest-growing, unlocking a $30B+ SMB market.

IIT Guwahati Engineering Physics grad and NTSE Scholar. I ship my own AI builds — 8+ open-source repos spanning agentic voice, RAG, and multi-agent systems — and care most about products that create outsized impact.

Location
Charlottesville, VA
Education
IIT-G · UVA Darden
Focus
AI · Product · 0→1
Email
saurabhraj.apps@gmail.com
RajS28@darden.virginia.edu

Where I've worked

Experience

Senior Product Manager — Artificial Intelligence

Voicing AI

Enterprise voice & agentic AI · India's largest telephony clients

2025 – 2026 · Remote, India
Owned agent architecture end-to-end, securing $27M+ in annual contracts.
  • ▸ Traced end-caller drop-off in a tangled 100+ node IVR that callers couldn't navigate and clients couldn't maintain, rebuilding it into a streamlined 10-node agentic flow, cutting spam-handling costs 80%.
  • ▸ Pioneered omnichannel conversational AI across voice, chat, and WhatsApp integrated with Salesforce and ServiceNow — average handling time down 60%, CSAT up 50%.
  • ▸ Deployed multilingual voice agents across 8 international airports handling 50K+ daily inquiries in 12+ languages, automating 95% of queries and saving 2,000+ man-hours monthly.

Product Manager → APM → Sr. Analyst

Sprinklr

Unified customer experience management · Valued $2.7B

2022 – 2025 · Gurugram
Two promotions in 24 months (company average: 30). Built Sprinklr's fastest-growing self-serve line.
  • ▸ Conceived and scaled "Social Lite" from zero to the fastest-growing self-serve line, compounding 20% month-over-month over 18 months and unlocking a $30B+ SMB segment.
  • ▸ Acquired 250+ clients worth $5M+ by targeting mid-market gaps, establishing the revenue base.
  • ▸ Directed cross-functional teams to consolidate 20+ channels into one workflow, cutting resolution time 80% and lifting brand mentions 20%.
  • ▸ Shipped integrations enabling legacy clients to self-build (turnaround −50%, $7M in contracts); ran 1,000+ customer demos converting pain points into roadmap.

Associate Consultant

Wipro Technologies

Enterprise IT consulting · Valued $33B+

2019 – 2022 · Bengaluru
  • ▸ Directed a 10-member team migrating 15M records for a $200B pharma client, averting $20M in compliance exposure and unlocking $2M in upsell.
  • ▸ Fortified data security for clients in resource-sensitive businesses, diagnosing legacy-database failure risk before it hit production.

What I work with

Skills

Product

Product StrategyRoadmapping0→1 Products Discovery & ResearchPRDs & SpecsA/B Testing Stakeholder MgmtGo-to-MarketAgile / Scrum

AI & Technical

LLMsVoice AIConversational AI Agentic SystemsRAG PipelinesMulti-Agent PythonSQLSalesforce / ServiceNow

Growth & Craft

Self-Serve GTMB2B SalesUser Empathy Data-Driven DecisionsStorytellingFigmaEntrepreneurship

Built in public

Open-Source Projects

🕮

crossVerse

Ask any question, get answers from scripture — semantic search across 177,000 verses from 12 world religions, with cross-faith comparison and mood matching.

PythonRAGClaudeQdrant
Code
🤖

Gentigram

A browser-based social network where autonomous AI agents with distinct personalities scroll, post, and like — a live multi-agent simulation with its own recommendation engine.

JavaScriptMulti-AgentGPT-4Node.js
Code
📹

camIA

AI-powered CCTV monitoring — OpenCV motion detection triggers Claude Vision to evaluate custom per-camera conditions and fire Telegram alerts, with a live web dashboard.

PythonClaude VisionOpenCV
Code
💬

claudeLike

Privacy-first, self-hosted Claude chat — bring your own API key (never stored server-side), with conversation history, file uploads, and markdown rendering.

TypeScriptReactExpressPostgreSQL
Code
🧬

rnaseq-webapp

An RNA-seq differential-expression analysis platform that pits classical statistical pipelines against machine-learning models — deployed and running live.

PythonMLBioinformatics
Live Code
View all repositories on GitHub

Academic journey

Education

🎓
Current

Master of Business Administration

UVA Darden School of Business

Charlottesville, VA · Class of 2028 · Management Science

One of the world's most immersive, case-method MBA programs — ranked #1 globally for teaching quality.

⚡
2015 – 2019

B.Tech, Engineering Physics

IIT Guwahati

GPA 7.67/10 · NTSE Scholar

  • ▸ Head of Model UN — first international MUN in North-East India (8 countries, +66% YoY revenue).
  • ▸ AIESEC Turkey, 2016 — led 17 volunteers through a military coup on UN SDG projects without losing a single project day.

Beyond work

Community Leadership

VP Strategy → Associate VP Strategy

Oneform Foundation

Rural Jharkhand, India

2023 – 2024
  • ▸ Led a grant-funded initiative against period poverty in tribal villages — reached 1,500 women and girls, driving lasting adoption of modern menstrual care that halved cloth-based practices.
  • ▸ Championed Kohvar & Sohrai tribal art with 500+ artisans, targeting a 50% lift in monthly income by 2028.

Off the clock

🎸 Guitar 🥾 Hiking ⚽ Soccer 🍳 Cooking 🎬 Historical Documentaries

Kind words

Testimonials

★★★★★
Saurabh is an excellent task manager. A rock-solid work ethic and a strong sense of responsibility make him an invaluable leader. Aspires for his best and pushes others to do the same.
Krishna Yalamarthy
Architect · NVIDIA
★★★★★
Saurabh has a great eye for detail and creative storytelling. I thoroughly enjoyed working with him drafting B2B brand guidelines for our GrowthX capstone project.
Priyanka Peeramsetty
Engineering Operations Director · Crunchyroll
★★★★★
He conceptualized and shot an ad using just his phone — first time he'd done it, and it was a big hit. His clarity around problem statements is something we all learnt from.
Swarnendu Dutta
Marketing Ops Lead · Outplay
★★★★★
His management skills are commendable. His leadership is capable of successfully steering teams through acute situations.
Paridhi Kothari
Sr. Researcher · Hotspex Europe
★★★★★
As the one leading the project, I knew Saurabh was one person I could completely rely on. The turnaround was short and the pressure high — but Saurabh did it, and how! The content he created was applauded by one and all. Working with him was fun and a breeze; I'd love to work with him again.
Kaveri Das
Business Head, ZEE5 Hindi

Let's talk

Open to conversations
about great products.

Whether it's a collaboration, an internship, or just a coffee chat about AI and product — I'm always up for a good conversation.

saurabhraj.apps@gmail.com +1 (434) 227-3998

also at RajS28@darden.virginia.edu