About
As a highly experienced and results-driven Product Manager with over 3 years of success in both product management and consulting, I have honed my skills in designing and implementing features in self-serve products, facilitating customer acquisition and onboarding, and conducting detailed demos and functionality checks. With a track record of leading teams and collaborating with cross-functional stakeholders to achieve business goals, I am confident in my ability to drive growth and innovation in any dynamic and challenging environment.
I am not only a graduate of the prestigious Indian Institute of Technology Guwahati and a NTSE scholar, but I have also stood out as a runner up in Growth X in India, proving my ability to hack product growth and drive business success. With a passion for staying ahead of the curve and an insatiable hunger for learning, I am excited to bring my unique skill set to any team and make an impact.
Associate Product Manager
Passionate about developing a product with a growth-centric thought process and crafting unique and standout ideas.
- Birthday: 05 July 1997
- Phone: +91 9859139191
- City: Bangalore, India
- Age: 25
- Degree: Bachelors
- Email: saurabhraj.iitg@gmail.com
As a passionate individual who thrives on 0 to 1 scenarios, I have gained extensive experience in delivering full features and shipping them to customers. I have been actively involved in the entire development lifecycle, starting from conceptualization to delivery. Through my experience in consulting at Wipro and working in highly customer-facing roles at Sprinklr, I have developed exceptional skills in communication and customer empathy, which enable me to understand customer needs and tailor solutions to meet their requirements.
Managing features and bugs and running standups for product management is a daily task that I take seriously. I have a strong eye for detail and can effectively manage project timelines and resources to ensure successful delivery of products. My ability to adapt to new technologies and keep up-to-date with industry trends enables me to provide innovative solutions and ensure that the products I deliver are cutting-edge.
With a proven track record of building full features and shipping them to customers, I am confident in my ability to deliver high-quality products that exceed expectations. I look forward to contributing my skills and experience to any team and driving their success.
Additionally, I have a keen interest in coding and have dabbled in it on a personal level. While my primary focus is on product development and management, my experience in coding has given me a strong understanding of the technical aspects of product development. This enables me to work effectively with cross-functional teams, including developers and engineers, to ensure that products are developed with the highest standards of quality and efficiency. Overall, my skills in product management and coding provide me with a unique perspective on product development that allows me to bridge the gap between technical and business requirements and drive successful outcomes.
Facts
My experience and skills in product management and growth are exemplified by the facts listed below.
Happy Customers Accross Product and Consulting
Accounts Handled For a Self Serve B2B CCaaS product
Hours Of Support provided as POC for key accounts
GrowthX Runner Up In the 9th Cohort
Skills
Here are some skills that highlight my experience and what I can contribute to the work environment.
Resume
Motivated, results-driven product manager with proven track record in delivering features, managing projects, and exceeding customer expectations. Skilled in communication, empathy, and bridging technical and business requirements.
Sumary
Saurabh Raj
Innovative and deadline-driven Product Manager with 3+ years of experience in business centric processes and developing business-centered features from initial concept to final, polished deliverable.
- Ranchi (WFH), JH, IN
- +91 8210701205
- saurabhraj.iitg@gmail.com
Education
Bachelor of Technology : Engineering Physics
July 2015 - June 2019
Indian Institute of Technology, Guwahati, AS
Undertook courses from Core Physics and Communications Systems.
Additionally, also honed soft skills by virtue of various participations:
- Spearheaded Model UN conferance, 2018
- Senior Mentor for Electronics and Communications courses
Business Growth
April 2022 - June 2022
GrowthX, Cohort #9
Stood Runner up at GrowthX Demo Day (where country's top 1% product and growth leaders congregate to showcase and witness principled growth strategies)
Because of GrowthX, I can own the following (end-to-end)- Acquisition: Decision framework & solving four major acquisition channels viz organic, ads, referral, product integrations. Scaling & prioritization acquisition channels.
- Onboarding: Designing onboarding flows that hit activation metrics for web and mobile products.
- Engagement & Retention: Creating segmentations with frameworks that solve engagement metrics. Building campaigns and hooks to solve retention while reducing churn.
- Monetization: Identifying user segments to monetize, building pricing strategies, running pricing experiments.
- Growth Teams & Processes: Setting up & evolving growth teams. Fostering a growth culture throughout the organization.
- Capstone Project : A 3-week capstone project on increasing active customer base of RazorpayX.
Professional Experience
Associate Product Manager
April, 2023 - Present
Sprinklr, Bangalore, KA, IN
- Currently expanding the adoption of Self-Serve version of entire CXM suite consisitng of Social Listening, Social Publishing and CCaaS.
- Working on enhancemets to the product to hit $10m ARR by year end from the combined Self-Serve CXM suite.
Senior Product Analyst
April, 2022 - March, 2023
Sprinklr, Bangalore, KA, IN
- Oversaw the entire process of creating and integrating Magento into marketplace , of the self-serve CCaaS tool, hence facilitating onboarding of a feature sensitive client fetching $68K ARR.
- Conducted personalized demonstrations for potential clients, highlighting the added value that each feature would bring to their specific business upon implementation bringing in a total of $1.2m ARR and 30+ new B2B customers.
- Spearheaded managing stakeholders during feature releases and quality assurance processes for product shipments over 2 production environments and 2 QA environments.
- Headed the development of custom application integration within the Self Serve product, significantly expanding business-centric integration opportunities.
- Actively engaged in creating a Supervisor Console from the ground up, which offers a comprehensive top-down perspective of the entire team along with individual platform users' specific metrics.
Associate Consultant
July 2019 - March 2022
Wipro Technologies, Bangalore, KA, IN
- As a classification approver, I successfully led a team of four reviewers and oversaw the migration of 2 million IP using a combination of ML tools and manual classification techniques.
- Engineered a backend application that served as a bridge between the frontend and hardware components of a system-on-a-chip (SOC) system.
- Composed custom libraries in Python aligning with the unique needs of discerning clients.
- Arbitrated the access and accessibility of a client pool of 8000 employees according to customised approvals.
Achievements
- National Talent Search Scholar (NCERT), 2013 : Was in top 0.025th percentile.
- JEE Advanced : Stood in the top 0.0022th percentile.
- Global Volunteer : Was one of the 2 Indian students to be given the opportunity of a fully funded Volunteering in Turkey (Association Internationale des étudiants en sciences économiques et commerciales (AIESEC))
Testimonials
Some words of kindness from people who have worked with me.
Saurabh is an excellent task manager. A rock solid work ethic and a strong sense of responsibility makes him an invaluable leader required to run any organization. Aspires for his best and pushes others to do the same.
Krishna Yalamarthy
Architect at NVIDIA
His management skills are commendable. His leadership is capable of successfully leading teams through acute situations.
Paridhi Kothari
MSc Behavioural Science, Warwick University
Saurabh has a great eye for detail and creative story-telling. I thoroughly enjoyed working with him in drafting B2B Brand Guidelines for our GrowthX capstone project.
Priyanka Peeramsetty
Chief of Staff, inFeedo
I had worked with Saurabh during a capstone project at GrowthX. Though, it was a short 3- 4 weeks project but as the one leading the same, I knew this is one person I can completely rely on. He played a crucial role as one of the top deliverables to make the project a success lied with him. The turn around time was short, pressure was high and it was a tall ask. But Saurabh did it and how! The content he created definitely was applauded by one and all and helped us wade through to the top He is definitely a great team player and an asset to the team. He is not someone you need to push and takes his job seriously. While, he takes his work seriously he perhaps cracks the best jokes. Working with him was fun and a breeze & I would love to work with him again. Wishing Saurabh all the best.
Kaveri Das
VP, Strategy & Program Management, ZEE5
I met with Saurabh at a bootcamp and worked with him on a growth project for a fintech product. Firstly, he conceptualized and shot an ad himself for the product using his phone and that was a big hit. And that was the first time he did something like that. Secondly, his clarity around problem statements and the approach at solving those is something we all learnt. He is dedicated and brings a fun element to work.
